1) What is a Dish Washer?
A Dish Washer machine is a Domestic appliance used for washing, rinsing and drying soiled vessels and utensils.

The Videocon Dish Washer is a floor standing front loading appliance which contains two specially designed stationery trays. These trays are positioned between 3 unique angular throw rotating impellers. Water is heated and sprayed with pressure through these impellers on to the vessels stacked in the storage trays. The high turbulence generated by the vigorous water action, combined with the Hot Wash and the specially formulated Dish Washer Detergent serve to give an efficient wash, even for heavy soiled utensils.

2. Does the Videocon Dish Washer have any foreign technology?
Videocon has studied the Dish Washer technology available across the World and has modified and adapted the relevant technology to suit Indian Dish Washing conditions, taking into account parameters such as type of vessels used in India / types of food cooked in India / type of Oils, Greases, Spices cooked in India / types of water available around the country / etc.

The end result of Videocon's years of R& D & study is the Videocon Dish Washer ,which is tailormade for all Indian Dish Washing conditions.

3. Can the Dish Washer even wash my Thalis / Handis / Barthans / Pressure cookers / Kadai etc?
YES.! The Videocon Dish Washer is fully capable of washing every type of vessel available in Indian homes.

4. Will the Dishwasher take only small & standard size plates & dishes or will it also accomodate my Handis / Pathilas etc.?
YES. The Videocon Dishwasher has got 2 uniquely designed stacking baskets with ample space to even accomodate your household Handis, Pathilas etc.

5. Can the Dish Washer machine also wash my glass-ware / ceramic-ware and cutlery ?
YES. The Videocon Dish Washer can very easily wash all your glass-wares / ceramic-wares and cutlery also.

6. Will my vessels and glass-ware rotate inside the Dish Washer like clothes in a Washing Machine ? If so, won't my delicate crockery break during the wash?
No ! . In a Washing Machine, clothes are rotated inside the Wash Tub, along with the water.

In the Videocon Dish Washer, the vessels are safely arranged and placed stationary in the wash basket / trays. They are washed by pressurised jets of hot / cold water, which are directed on all the sides of the vessels by 3 angular throw impellers present inside the Dish Washer. Hence your vessels are completely safe.

7. What are the advantages in using a Dish Washer over my servant's wash?
Your Videocon Dish Washer machine has been designed with maximum care to provide you the most reliable service.

The operation of the Dish Washer is fully automatic, which means that you are not required to pay any attention to the machine once you load the machine and start the wash.

Since there is no human contact during the process of washing and since the hot water wash results in complete removal of oil soilage and stains and since the efficient machine wash ensures that there is no residue of detergent on the vessel, this is a 100% hygenic method of washing your vessels.

The machine provides you a consistent reliable wash each time, unlike your maid servant whose efficiency of wash is also determined by her mood and how tired she is.

The Videocon Dish Washer is a full sized machine which can handle your entire washload at a single go. There is no necessity to worry about the extra work load involved in Dish Washing any more.

The Dish Washer enables you to wash all your dishes and vessels at any time, as per your convenience. You do not have to wash your vessels only at the convenience or availability of your maidservant any more.

Since there is no manual scrubbing involved, you do not have to worry about scratches on your vessels also.

Not only does this fully automatic Dish Washer wash and clean all types of your utensils, plates, ceramics, cooking vessels etc. but it also takes extra care of them by retaining the brightness of the utensils as well as the glossiness of your glassware and maintains them as new for ever.

The noise free operation of the Dish Washer also serves to carry out the wash at night while you sleep. Since the Dish Washer also dries your vessels effectively, you save time & effort on the same. The machine effectively also serves as a storage space for the cleaned vessels and the plates after the wash.

8. What are the various processes which take place in the Videocon Dish Washer?
The various processes which take place in the Videocon Dish Washer are as follows:

a) Cold Pre-Wash
This primarily consists of jets of normal temperature water which are sprayed over the vessels inorder to wet the surface and remove surface soilage.

b) Hot Pre-Wash
This process comprises of pressurised jets of Hot water sprayed on to the vessels inorder to loosen soilage & stains.

c) Hot Main Wash
In this process pressurised hot water is sprayed across the vessels along with the detergent, which is released through the automatic detergent dispenser. The combination of the detergent action and the hot water jets again serve in complete removal of residual soilage & stains from the the vessel surface.

d) Cold Rinse
Depending upon the wash cycle selected, there are a number of cold water rinse cycles employed. This primarily consists of jets of normal temperature water sprayed on to the vessels inorder to remove the residual detergent and soilage.

e) Hot Rinse
The number of Hot Rinse Cycles employed also differ, depending upon the wash cycle selected.

In this Hot Rinse process, jets of hot water are sprayed over the vessels along with a specially formulated Rinse Aid. Besides the removal of the remaining soilage and detergent residue, the Rinse Aid also causes a brilliant lustre / gloss on the washed vessels.

f) Hot Drying
In this process evaporation of residual water takes place. This prevents water stain marks on the surface of the machine.

g) Flushing
This process involves the removal of the residual wash detergent & and soluble residue from the machine.

9. Do Dish Washers require any special detergents or will any normal Dish Washer detergent powder suffice?
YES.! Specially formulated detergents are required for washing vessels in any Dish Washing Machine. These could be available in the form of powders, liquids, jels, cakes or even balls.

The detergent sample which has been supplied with the Videocon Dish Washer has been specially formulated by Hindustan Lever Ltd, after doing a lot of research work on the cooking and eating habits of Indians across the country. This detergent is marketed by HLL under their brand name 'SUN" . This detergent will be available at all major HLL stockists. In fact, the local Videocon dealer at whom you have procured your Videocon Dish Washer will be able to give you the address of the nearest HLL stockist where Sun branded detergent will be available for purchase by you.

A specially formulated Rinse Aid is also required to be used in the Dish Washer. This Rinse aid is a fluid which is automatically sprayed inside the machine during the process of Hot Rinse. This Rinse Aid expedites the process of evaporation of water particles on all the vessels and helps in faster drying.. This also results in a sparkling finish and gloss on the vessels and dishes.

When you buy a Videocon Dish Washer, there is a sample bottle of 200 ml SUN brand Rinse Aid supplied along with it. This is required to be filled in the Rinse Aid Dispenser of the machine, at the time of installation.

The Rinse Aid detergent is required to be periodically topped up. You will realise that topping up of Rinse Aid is required, when the Eye Provided on the Dispenser turns white or if you do not observe any brightness on the Dishes & vessels after washing them in the Dish Washer.

This Sun brand Rinse Aid is also marketed by HLL and will be available at your nearest HLL stockist.

Water Softening Salt.Since the softness of water varies around the country, the Videocon Dish Washer has got a built in Water Softening unit, which enables you to freely use either Municipal water or borewell water for washing purposes in the machine.

Along with the Videocon Washing Machine, you have been supplied with a packet of Water softening salt. This salt is required to be filled in the Water Softener bowl inside the dishwasher, using about 200 ml of normal tap water until the lamp indicating Salt Refill goes off. This is to be done initially at the time of commissioning of the Dish Washer in your residence.

As and when the Water Softening salt needs to be topped up, then the " Salt Refill " sign on the panel gets lit up, indicating that you have to then refill the water softner salt in the bowl again. This Water softening salt is also marketed by HLL.& will be available at all major HLL stockists.

10. Does the Videocon Dish Washer have separate wash processes for different types of loads?
YES. ! Depending upon the number of vessels required to be washed, type of vessels required to be washed and soilage on the vessels to be washed, there is a choice of wash programmes available.

There are six different wash programmes available in the Videocon Dish Washing Machine. There is also a facility of two additional programmes enabling a higher temperature wash, if so required for heavily soiled vessels and also for delicate table and kitchen- wares.

11. What is the capacity of the Videocon Dish Washer?
In terms of international setting, the Videocon Dish Washer has a large capacity of 12 international plate settings including serving dishes. There are two specially designed loading trays provided for accommodating dishes as per the standard..

A Twelve Place Setting comprises of :
12 Dinner plates
12 Soup plates
12 Side plates
12 Coffee cups
12 Coffee spoons
12 Dessert spoons
2 Serving spoons
1 Large Serving Bowl
1 Medium sized serving Bowl.
1 Small serving Bowl
1 Oval serving dish
1 Serving fork
1 Ladle
12 Saucers
12 Glasses
12 forks
12 Spoons
12 Knives

In terms of usage however, you can accommodate all your routine house-hold Thalis, Cooking vessels, serving vessels etc. very easily in the Videocon Dishwasher without any problem. The two trays provided are specially designed such that you can accommodate both small and large sized vessels and plates easily.

12. How much time it takes to wash vessels in the Videocon Dish Washer ?
Depending upon the cycle selected, the time required for washing vessels in a Videocon Dish Washer varies from 30 minutes for a Rapid wash to 90 minutes for a Heavy Wash.

13. What is the water consumption in the Videocon Dish Washer ?
The water consumed in a Dish Washer varies depending upon the wash cycle selected. It varies from 27 litres of water for a Rapid wash programme to a maximum of 45 litres for a heavy wash programme.

14. What is the Power Consumption in the Videocon Dishwasher ?
The power consumption varies depending upon the cycle used and it defers from 0.7 kwh for a Rapid wash to a maximum of 2.2 kwh for an Intensive Wash programme.

15. What is the average detergent consumption during a single cycle ?
Each time, you use the Dish Washer, approximately 20 gms of detergent is consumed.

16. What is the average Rinse Aid consumption during a single cycle ?
Approximately 2 ml of Rinse Aid is consumed each time you use the Dish Washer.

17. What is the consumption of Water softening salt?
There is no pre-determined consumption of this salt, which can be specified. The amount of Water Softening Salt consumed would vary depending upon the type of water ( i.e. soft or hard ) in the area where you live.

18. Is the Videocon Dish Washer easy to use?
Yes. Videocon Dish Washer is a very user friendly product. At the time of purchase of the Dish Washer, the Videocon Commissioning Engineer will visit your residence for installing and commissioning the product. He will also explain to you how to use the Dish Washer.

19. How safe is the Videocon Dish Washer?
The Videocon Dish Washer is an extremely safe product. It is equipped with a miniature circuit breaker ( MCB ) for ensuring electrical safety. It has also been provided with a strong pump motor which is totally protected against electrical over-loading. It is also provided with a fully safe heating element.

The tub of the machine is manufactured out of specific grade stainless steel with a mirror finish which ensures a hygienic environment. The baskets in the machine too are provided with a special grade of nylon coat. The machine is also provided with a Dry Tap indication beeper, which lets you know when there is a stoppage of water supply too.

20. Do I require to make any special electrical connection for installing my Videocon Dish Washer ?
The Dish Washer needs a 220V, 50 HZ, 15 Amp. power supply for operation. This Wall socket is to be well earthed seperately. You should ensure that the Wall socket should not be shared during usage with any other appliance.

21. Do I need to have any special plumbing for the Dish Washer ?
The Dish Washing machine is provided with a "Quick Coupling Magic Joint" along with a high pressure inlet hose assembled on the product. You are only required to locate a suitable tap which can accommodate the tap adaptor assembly.

Install the adaptor on the tap as per the instructions given in the operating manual of the machine.

The Inlet hose has to be clicked on to the tap adaptor in order to connect the machine to the water supply, prior to use. You have to also ensure that there is a proper drain arrangement, since the Dish Washer expels hot water at a high pressure.

22. Where should the Dish Washer be placed?
The most suitable place for the Dish Washer is the kitchen, since it is meant to wash your dishes.

You are required to find a suitable location for the Dish Washer in the kitchen, where it can get a supply of running water and where a proper drain arrangement should also be present.

The machine also needs a separate well earthed wall socket with a 220V, 50 Hz, 15 Amp power supply.

23. Is the Videocon Dish Washer portable ?
Yes.! The Videocon Dish Washer has been provided with two transport wheels on the rear side of the machine , which you can use to move the machine wherever you want. However, for getting a better life of your product, it is recommended that the Dish Washer be permanently installed in a suitable location and only be moved , if required for the purpose of cleaning the area in and around and behind the Dish Washer.

24. Can the Videocon Dish Washer wash my heavily soiled Kadais / Milk Sauce Pans / etc. also?
Yes. The Videocon Dish Washing machine is capable of washing your heavily soiled utensils including frying pans, sauce pans and Kadhais.

The detergent provided with the machine can dislodge any soilage containing the carbohydrates, proteins and fats in their simple form. It is also capable of eliminating normal greasy and milk soiled pans.

However, if your kadai or sauce pan is very heavily soiled with burnt carbohydrates or fats, then scrapping of such soilage may be necessitated prior to the wash in the Dish washer.

It should be noted that in most cases, the Dish Washer is capable of removing any fresh soilage. However in cases, where the soilage is caused by repetitive cooking in the same utensil and where such soilage accumulates on the vessel sub-strate, in such cases, scrapping of the soilage and / or pre- wash in a detergent solution may be necessitated.

25. How do I use my Videocon Dish Washer ?
Following is the sequential procedure for using your Videocon Dish Washer.

• Install the machine as per the instructions in the operating manual. Top up the water softening salt till the salt refill signal goes off.. Load the Rinse Aid Dispenser with sufficient quantity of the Rinse Aid fluid provided with the machine, until the Optical Indicator turns black.
• Connect the Machine to the relevant Electrical Wall Socket.
• Connect the Water Inlet Hose to the relevant water supply tap.
• Install the Drain Hose in a proper position.
• Select the Wash Load, Open the Door & Pull out the Baskets one by one.
• Dress the Wash Load properly by removing the major Refuse from the vessels.
• Arrange the Lightly Soiled Dishes, Cups, Soccers, Glasses, Bowls etc. within the Top Basket in their relevant positions.
• Arrange the Heavily Soiled Dishes & Cooking & Serving utensils within the relevant places available in the Bottom Basket. If the population of the Dishes is more then the loose element provided can be used. Otherwise the place can be used for Cooking & Serving Utensils. The Forks, Spoons, Knives etc. are to be kept within the Cutlery Trays provided with the product.
• Put around 20 gm of the detergent within the relevant space & close the lid of the Detergent Dispenser.
• Close the Door of the Machine.
• Select the mode of operation depending on the type of utensils and respective soilage.
• Select the relevant programme. Arrange the Arrow of the Timer Knob at the relevant Blue Dot Start of the Selected programme.
• Put the Switch On of the Dish Washing Machine.
• You will receive a POWER ON Indication & the Machine will commence with the selected programme.
• Initially the Machine puts the Drain Pump ON for a period of 59 seconds for removing any left over water in the machine from the previous programme.

Note: At the time of commissioning the machine, it will drain a little quantity of water, which is an indication of the 100% inspection of the Product on the assembly line.

And further it will proceed with the sequence predecided by the timer within the scope of the programme selected by you.

The proceedings of the Programme Can be understood from the facia of the Product, where these are clearly printed.

• You will hear a sequence of Sixteen Beeps to indicate the End Of Wash.
• You are required to wait at least for Five Minutes for opening the DOOR of the Dish Washing Machine, as there may be HOT STEAM trapped inside the tub from during the Drying Operation. Please ensure that this is followed strictly, from a safety view point of view..
• After the condensation of the steam, you may safely remove your freshly washed / dried / shining vessels.

26. What precaution I should take while using my Videocon Dish Washer?
Following are a few of the points which should be kept in mind while using the Videocon Dish Washing Machine.

• The Wall Socket chosen for the machine should be properly Earthed.
• Never Share the Wall Socket with any other Appliance.
• Never allow the Mains Power Cord to get trapped below the Foot of the Machine.
• Never allow children to play with the product or any other electrical Installation on the Machine.
• In the remote case of a Service Problem, please do not try to effect any repairs on the machine yourself. Only contact the authorised Service Centre.
• Never Overload the machine above the rated capacity.
• Never use high foaming fabric washing detergent or even high foaming hand dish washing detergent in your Dish Washing Machine.
• While loading any utensil with Handles, please ensure that the handles do not get entangled / foul-up with the Impellers in any case.
• Never load the machine with vessels containing Hard settled soilage. Such hard settled soilages need to be scrubbed by hand. They may also need soaking for a few hours in a hot detergent solution ,if so required.
• Try & develop a habit of not keeping any leftovers / refuse in your Dishes.

27. What precautions should I take to ensure that my Videocon Dish washer remains in perfect operating condition. ?
Following are the few points you should take care to keep your Videocon Dish Washing Machine in perfect operating condition.

• Shut off the Power supply Switch whenever the cycle is over.
• Remove the Mains Cord from the Wall Socket after conclusion of cycle.
• Keep the machine away from Direct Sun Light.
• Keep the machine away from Direct Splash of Water.
• Develop a habit of wiping the machine with a soft piece of cloth at least once a week.
• Try to maintain the area nearby the machine so clean that RATS & other Rodents are not attracted towards the machine.
• Strictly clean both the filters regularly after each & every wash cycle.
• Avoid Splashing of water on the Control Panel & all Electrical Installations on the machine.
• Do not hesitate to CALL the Authorised Service Personnel in case of any problem you face in the product or its operations.
• Never use Spurious Spare Parts.

28. Can I use Water from a loft tank in order to operate my Dish Washer?
Yes! . If you have a loft tank or a Sintex tank, it is more than adequate to run the Dish Washer, since the water requirement varies from 27 Ltr to 45 Ltr only.

29. What will happen if the Water supply in the tap suddenly stops, when the wash process is going on.?
Don't worry !. The Videocon Dish Washer is provided with a special Dry Tap Indication Beeper. If the water supply in the tap suddenly stops, then the machine beeps, indicating that water has to be added to your loft tank. The machine then goes into sleep mode and will pause operation, until and when the water supply resumes again.

30. Am I required to clean the vessels before putting them into the DishWasher?
No. Only if there is any large residue on your plates, you are required to remove them ,prior to putting the plates into the Dish Washer.

If there is very hard settled soilage on the utensils, then you may have to scrub

them prior to loading into the machine. Before you do the scrubbing, you may even have to immerse the vessels in a detergent solution for sometime if the hard settled soilage shows no signs of reduction.

If there is any minor soilage or food particles on the vessels, these are automatically cleared by the Dish Washer. However, at the end of the wash cycle, you are required to check the filter present in the base of the Dish Washer inorder to see if there is any residue lying on it. It is recommended that you clean the filter regularly, so that food particles do not accrue for a long time.

31. Do I need to dry the vessels or clean the machine after use?
No . The Videocon Dish Washer also dries the vessels after wash.

The Autoclean Videocon Dish Washer also cleans itself and dries itself at the end of the wash programme. However, you are required to clean the filter of the Dish Washer periodically and remove out food particles which might have accumulated there.

32. Does the Videocon Dish Washer make too much noise during operation ?
No. The Videocon Dish Washer is almost noiseless in operation. You can even run the machine at night and you will not even realise that the washing is taking place.

The Automatic Shut Off feature of the Dish Washer will stop all operation once the cycle is complete.

33. What happens if the Power fails when the Dish Washer is in use ?
The Videocon Dish Washer has got an Electro Mechanical Timer Operation which enables it to remember the point of stoppage of power supply. Accordingly, when the power supply resumes, the Videocon Dish Washer will resume operation from the same point of stoppage.